Privacy Policy

At Haramain Giving, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit or use Haramain Giving.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, make a charitable contribution, contact us, or interact with our services, we may collect certain information.

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Billing address

  • Shipping or other relevant address information, where applicable

  • Information provided when contacting us

  • Order and transaction details

  • Information related to the charitable service you select

  • Technical information such as IP address, browser type, device type and website activity

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and manage your orders and contributions

  • Process payments

  • Provide the charitable service you have selected

  • Send order confirmations and service-related communications

  • Respond to your questions and support requests

  • Maintain and improve our website

  • Understand how visitors use our website

  • Prevent fraud, misuse and unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where permitted and where you have provided the appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Haramain Giving does not necessarily store complete payment card details on its own systems. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.

You should review the privacy policy of the payment provider used for your transaction for more information about how your payment information is handled.

4. Shopify

Our online store is powered by Shopify. Shopify may collect and process information necessary to operate the online store, process transactions, maintain security and provide related services.

Your information may therefore be processed by Shopify in accordance with Shopify's applicable privacy practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may help us:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand website traffic and usage

  • Improve website performance

  • Measure the effectiveness of marketing and advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Advertising

We may use third-party services such as analytics, advertising or marketing platforms to understand website usage, measure campaigns and improve our services.

These services may collect information about your device, browsing activity, interactions with our website and advertisements.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

7. How We Share Your Information

We do not sell your personal information simply for the purpose of selling your information.

We may share relevant information with trusted third parties when necessary to operate our website and provide our services.

These parties may include:

  • Shopify and other website service providers

  • Payment processing providers

  • Website hosting and technical service providers

  • Analytics and advertising providers

  • Customer support or communication service providers

  • Professional advisers where necessary

  • Government authorities or law enforcement where legally required

Third-party service providers may only receive information necessary to perform the services they provide to us.

8. Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining transaction records, resolving disputes, preventing fraud and complying with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used

Some requests may be subject to legal or other applicable limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

11. Marketing Communications

If you have subscribed to receive promotional emails or other marketing communications from us, you may unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us.

Even if you opt out of marketing communications, we may still send essential communications relating to your orders, transactions or requests.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action where required.

14. International Visitors

Haramain Giving may be accessed by customers and visitors from different countries.

Depending on where you live and where our service providers operate, your personal information may be processed or stored in countries other than your own.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

When we make changes, we will update the Last Updated date at the beginning of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Haramain Giving

Email: [Add Official Email Address]

Phone: [Add Official Phone Number]

Address: [Add Business Address]